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Welcome to our guide on setting up TeamViewer Quick Support on Windows!
This step-by-step tutorial will help you get started with remote support using TeamViewer.

Step 1: Download TeamViewer Quick Support

Step 2: Running TeamViewer Quick Support

Once the download is complete, locate the downloaded file and double-click on it to start the Application.

Step 3: Share Your ID and Password

In the TeamViewer Quick Support window, You may have to agree to the EULA and select Continue you will then see your unique ID and password. Share this information with the TOPDON Technician who will be providing remote support. They will need this information to connect to your computer.

Step 4: Grant Access to Remote Support

Once the person providing remote support has your ID and password, they can enter it in their TeamViewer application. You may receive a prompt asking for permission to allow the remote connection. Click on "Allow" to grant access to the remote support technician.

Step 5: Remote Support Session

Once the remote support technician has connected to your computer, they will be able to see your screen and control your mouse and keyboard. They can diagnose and fix issues remotely, saving you time and effort.

Step 6: End the Remote Support Session

After the remote support session is complete, you can end the connection by clicking on the "X" button in the TeamViewer Quick Support window. This will disconnect the remote support technician from your computer.

That's it! You have successfully set up TeamViewer Quick Support on your Windows computer. If you have any further questions or need additional assistance, please don't hesitate to contact our support team. We're here to help!